Tuesday, 20 March 2018

MOD Childcare Voucher Scheme - deadline extended!

Following a parliamentary debate on 13 March 2018, Damian Hinds, Education Secretary, announced that the deadline for new participants signing up for childcare vouchers would be extended for six months (until October 2018).

In September 2017, the UK Government introduced a new Tax-Free Childcare (TFC) scheme to replace all salary sacrifice schemes introduced from 1989.

The new closure date is now 5 October 2018. We expect that the deadline for new applicants will be the end of August but we will release further details in due course.

Current members of the Childcare Voucher scheme can remain in the scheme and continue to use Childcare Vouchers for as long as the MOD, as the legal employer, continues to offer the scheme.

You can visit www.modchildcare.co.uk (www) for more information about the Childcare Voucher scheme, view the relevant DIN (2017DIN01-092 - Service personnel or 2008DIN01-176 - Civilians) on the Defence Intranet or contact the following for further information about the scheme:

AFF FAM Survey Results

Earlier this year AFF asked families to send them their questions about the proposed
 Future Accommodation Model (FAM).

The results have now been published: CLICK HERE to read

Monday, 19 March 2018

New bursary to get veterans into teaching

New government bursary of £40,000 available from September 2018 for ex-service personnel to retrain as teachers.


Defence Discount service welcome Papa John's Pizza to Defence Discount Service.

They are offering an amazing 25% off orders!

For all the terms and conditions please visit https://www.defencediscountservice.co.uk/offerdetails.php?cid=7380

DDS: New Starbucks discount

Defence discount service are excited to announce their new partner Starbucks UK who are offering members of Defence Discount Service 10% discount on their bill* in store with their Defence Privilege Card.

To find out more, please log in to see their offer on our free mobile app or www.defencediscountservice.co.uk.
*Terms and conditions apply. See www.defencediscountservice.co.uk for details.


See the Mar 18 edition of the Service Families Hot Topics newsletter at this link:

Quest Resettlement March 2018

CarillionAmey: Dealing with damp and mould

Veterans' Gateway Newsletter 2018

 Veterans' Gateway Newsletter 2018

Royal Humane Society Awards

Do you know someone who has put his or her life at risk to save, or attempt to save, another person, or someone who has carried out a successful resuscitation?

Awards may be granted to those who have put their own lives at risk to save or attempt to save someone else. The awards granted for these acts of bravery include bronze, silver and gold medals and testimonials on vellum or parchment.

Anyone can make a nomination to them and they would like to hear from you

Further details can be found HERE

Tickets for troops: Frequently asked questions

  • How Many Tickets Can I Order?
  • Can My Family Attend An Event If I Am Not There?
  • I Need To Cancel An Event Which I Have Booked, What Do I Do?
  • What Will Happen If I Do Not Attend An Event And I Have Not Cancelled With The TFT Office?
  • Why Are We Only Offering Tickets To Veterans Injured Since 2001?
  • How Do I Update My Personal Details?
  • Why Do We Have To Pay A Booking Fee?
  • What Do I Do If I Require Accessible Seating Or Disabled Access?
  • My Tickets Haven't Arrived In The Post, What Do I Do?
  • Why Can I Only Win One Ballot Every Year?
  • Will I Be Notified If I Have Not Been Successful In A Ballot?
  • Where Will My Seats Be?
  • Do I Have To Wear My Uniform To The Events?
  • Is There A Tickets For Troops Mailing List?

The answer to all these questions can be found HERE

MARITIME CAREERS - Pathfinder Resettlement magazine: March 2018

An Introduction to Pensions for Serving Personnel

See the Army Transition Information Sheet on PENSIONS at this link

Tuesday, 13 March 2018

HIVE Information Centres- What your HIVE can do for you.

An extensive range of information is available, focusing on relocation information, local area information, education, accommodation, employment and training opportunities, childcare and travel.
HIVE Information Support Officers (HISOs) research answers to enquiries and have excellent links with Service and civilian agencies.
The network of HIVEs across the UK and overseas provides a valuable point of contact for serving personnel and families during assignment relocations.
HIVE staff work closely with the unit welfare staff at times of deployment and provide a communication pack detailing how families can keep in touch during these times.
In addition to the information provision role, HISOs are able to confidentially refer should there be a need for personal help or support and will feedback to the chain of command concerns and issues affecting the Service community.
To find your nearest HIVE please click on this LINK

Service Family Accommodation - Who is responsible for what?

The MOD, DIO, contractors such as CarillionAmey and service families are all responsible for different parts of the Service Family Accommodation process. Find out who is responsible for what in this video.

CarillionAmey: Emergency advice

Make sure you and your family are safe in an emergency.


CarillionAmey Factsheets

CarillionAmey have produced fact sheets to help customers living in service families accommodation.
The following factsheets are available on their website. Please use the link below to assess them. 
  • Problems with your heating?
  • Utility Bill Management – move in
  • Utility Bill Management – move out
  • Furniture Service
  • Vital Safety Inspections
  • Safety in the home
  • Running a business in your Service home
  • Pets in your Service home
  • Protecting your family and Service home in winter
  • Additional Needs Adaptations (move in)
  • Additional Needs Adaptations (living in)
  • Damp and Mould

Monday, 12 March 2018

CarillionAmey Website: advice and guidance

On the CarillionAmey Webite you’ll find help, advice and guidance on living in your Service Family Accommodation (SFA).

Use these links to find what your looking for: 

Repairs & maintenance

Advice & support

CarillionAmey: The Walkaway Scheme

The Walkaway Scheme is a voluntary service which allows you to purchase options, which will allow you to simply walkaway from the property safe in the knowledge that Move-Out standard will be covered for the products selected.

Read the full details HERE

To take up Walkaway cover, please follow the link: https://iportal.carillionamey.co.uk/walkaway/